Everything a clinic or practice needs to coordinate staff in one HIPAA-ready workspace: chat, calls, files, tasks and admin controls. Built for front desk, nurses, billing and practice managers, not for IT departments.
Team chat that replaces personal phones
- Channels per location, department or shift. Reception, nursing, billing, the Tuesday evening shift: each gets its own space, with history new staff can read from day one.
- Direct messages and group chats for the quick questions that used to go through WhatsApp or SMS.
- Unlimited, searchable history on every plan. Find the supplier's number or last month's schedule change in seconds.
- Announcements and pinned messages so the policy update or holiday roster stays on top, not buried under a hundred replies.
- Mentions, reactions and threads keep answers next to questions.
Calls and voice notes for people on their feet
- Audio and video calls with screen sharing: unlimited 1:1 calls on Free, unlimited group calls on Business.
- Voice messages for staff who cannot stop to type between patients.
- Call recording on Enterprise, with compliance settings your admins control.
- Encrypted end to end of the pipe: signalling over TLS 1.2+, media over encrypted WebRTC.
Tasks that come out of conversations
- Message to task in two clicks. "Order more gloves for room 2" becomes a task with an owner and a due date without leaving the chat.
- Kanban board and task list for the practice manager to see what is open, who owns it and what is overdue.
- Task comments and attachments keep the context with the job.
- Teambook collects every task, conversation and pinned item in one place.
Files, procedures and previews in context
- Share a photo, a PDF or a spreadsheet in the chat and open it there: images, PDF, video and Office documents preview inside the app.
- Storage: 20 GB per team on Free, 20 GB per user on Business, custom on Enterprise; up to 1 GB per file.
- Google Drive and 3,700+ integrations through the catalog, Zapier, Make and n8n, with any integration available on request.
- Encrypted file storage. Integrations that touch PHI need their own BAA with that vendor.
Collaboration across locations and with vendors
- Multi-location practices keep one workspace with a channel per site and shared channels for managers.
- Guests for the billing company, the IT contractor or a locum, limited to selected conversations.
- Roles with 120+ permission settings on Business: who can create channels, invite people, export data or delete messages.
- Apps for every device: web, Windows, macOS, iOS and Android.
Admin controls that make HIPAA workable
- Signed BAA on the Business and Enterprise plans, covering messages, files, voice notes, tasks and Teambook.
- Login security: one-time-code login, two-factor authentication and SSO on Business; SAML SSO, directory sync and SCIM on Enterprise.
- Retention from one minute to unlimited, set for the whole workspace or per conversation.
- Audit trail of message reads, exports, permission changes, file downloads and admin actions.
- IP allowlisting on Business; DLP, data residency in the US, EU or APAC and an on-premise option on Enterprise.
- SOC 2 Type II and ISO/IEC 27001 reports available on request; 99.9% monthly uptime commitment on Business and Enterprise.
What is included, plan by plan
| Free | Business | Enterprise | |
|---|---|---|---|
| Members | Up to 5 | Unlimited | Unlimited |
| Chat, history and search | Unlimited | Unlimited | Unlimited |
| Calls | Unlimited 1:1 | Unlimited group, screen sharing | Adds recording |
| Tasks and Kanban | Yes | Yes | Yes |
| Storage | 20 GB per team | 20 GB per user | Custom |
| Guests, roles, retention | No | Yes | Yes, unlimited custom roles |
| 2FA, SSO | Standard login | Yes | Adds SAML, SCIM, directory sync |
| Signed BAA | No | Yes | Yes, plus negotiated MSA |
| Governance | No | IP allowlisting, audit logs | DLP, data residency, on-premise, AI agents |
| Price | Free | $3 per user per month billed annually, $4 monthly | Custom quote |
Prices in USD for the US, checked October 2026. Registered nonprofits and educational institutions get 50% off. Full pricing: chanty.com/pricing.
Where Chanty fits
Chanty is internal staff communication. It sits next to your EHR, patient portal, scheduling and telehealth systems and does not replace them: no patient messaging, no clinical documentation, no urgent clinical alerting. That boundary is what keeps the setup simple and the BAA scope clear. See solutions by practice type for how a dental office, a home care agency or a multi-location clinic puts it together.
Explore each feature
- HIPAA-compliant task management for clinic teams
- HIPAA-compliant video calls for healthcare staff
- HIPAA-compliant file sharing for clinic and practice staff
- HIPAA-compliant team collaboration for healthcare staff
Move staff chat off personal phones
Chats, calls, announcements and assigned tasks for clinic staff in one workspace. HIPAA-compliant with a signed BAA on the Business and Enterprise plans.
The Free plan has no BAA: do not use it for protected health information.